Privacy Policy

Personal Information includes data about identifiable individuals, such as name and contact details, payment information, preferences and feedback, browser session and location data, device and network information, and usage analytics.

Sensitive Information (which receives a higher level of protection) includes racial or ethnic origin, political opinions, religion, trade union memberships, philosophical beliefs, sexual orientation, criminal records, health information, or biometric data. We do not actively request sensitive information and will obtain your explicit consent if it is ever required.

We collect information directly when you contact us by email, submit a form, or make a purchase. We also collect information indirectly through website usage, third-party platforms (such as Etsy), analytics providers, and advertising partners.

Our planning tools process all data locally in your browser. No planning data you enter into a WebPlannerCo. tool is transmitted to our servers.

We collect and use personal information to: provide our website and digital products; process purchases and deliver digital downloads; contact and communicate with you about your order or our services; handle administrative and billing tasks; conduct analytics and improve our products; send marketing communications where you have consented; and comply with legal obligations.

We may share personal information with IT service providers and web-hosting companies, payment processors (such as Etsy Payments or Stripe), email marketing providers, employees and contractors, and courts, tribunals, or regulatory authorities where legally required.

Personal information may be stored and processed in Australia and overseas (including the United States and United Kingdom) by third-party service providers. We take reasonable steps to ensure those providers protect information consistently with Australian Privacy Principles.

Choice: Providing personal information is voluntary, but declining to do so may affect our ability to process your purchase or respond to your enquiry.

Unsubscribe: You may opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

Access: You may request access to personal information we hold about you. We may withhold access in situations permitted by law and will explain any refusal.

Correction: You may request corrections to information that is inaccurate, outdated, incomplete, or misleading. We will take reasonable steps to correct it promptly.

Complaints: Contact us at the details below with full details of your complaint. We will investigate and respond in writing. If unsatisfied, you may contact the Office of the Australian Information Commissioner.

We implement electronic and managerial procedures to safeguard personal information against unauthorised access, disclosure, misuse, and loss. However, transmission of information over the internet is carried out at your own risk.

Our planning tools store your planning data locally in your browser (localStorage). This data never leaves your device and is not accessible to us.

We use cookies and similar technologies. Strictly necessary cookies are required for the site to function and are always active. Optional cookies - analytics and advertising - are only set with your consent.

When you first visit, our cookie banner lets you accept all, reject all, or choose by category. You can change your choice at any time via the Cookie Settings link in the footer.

Subject to your consent, we use analytics cookies (such as Google Analytics) and, where we run advertising, advertising cookies (such as Google Ads). You can manage Google's advertising personalisation via Google's Ad Settings.

Our site may link to third-party websites including Etsy. We are not responsible for the privacy practices of those sites. Those sites are governed by their own policies.

We may use AI technologies to improve our products and services, including for content generation, quality assurance, and user experience improvements. We will not input your personal information into AI platforms that train models using that data.

We may update this Privacy Policy at any time by publishing changes on our website at webplannerco.com. We recommend checking this page periodically.